FRANCE
Durability & Savings
Need maintenance or repair?
To advise you efficiently, we need to know the exact model of your computer, the operating system, a description of your issue, your full contact details, and if possible, the serial number of your device. We will respond as quickly as possible (usually within one business day after receiving your question).
The easiest way is to describe your issue to: sav@whyopencomputing.ch. We will get back to you and guide you on the best way to resolve the problem.
+41 21 661 22 22
/ Monday to Friday from 9:00 am to 5:00 pm
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Find a repair guide
You can find repair guides for why! computers on www.ifixit.com. If you're interested in sustainability and the community movement that helps people repair devices easily, visit the nonprofit site ifixit.org and discover how tens of thousands of non-professionals are able to fix even very high-tech devices.
How to find the model of your device?
On the back of your computer, look for a sticker with several details including the "Model Name", as shown in the image below.
Why! at your service for more than 10 years
Our commitment
Fight against planned obsolescence
The electronics industry accelerates device replacement by making repairs difficult, leading to massive waste and increased exploitation of natural resources.
Thanks to sustainable design, it’s possible to extend the lifespan of computers by making it easier to upgrade and replace components. Recycling still-working parts also helps reduce electronic waste and protect the environment.
why! commits to responsible computing by designing repairable and upgradable computers.
Repair rather than discard
Computer obsolescence causes unnecessary waste, even though simply replacing a part is often enough to extend its lifespan.
With a modular design, a computer can be easily repaired in just a few minutes, even without advanced technical skills. Detailed guides on iFixit.com walk you through each step, and spare parts remain available for at least 10 years, including affordable second-hand options. No need to replace the whole machine for a minor issue!
why! commits to more sustainable IT by making repair accessible to everyone.
Sustainable savings
why! relies on open source to avoid forced obsolescence from big corporations. Its computers run on Linux (Ubuntu LTS), a system maintained for five years with no forced incompatibility with existing hardware.
In addition to the OS, many free software programs are preinstalled — saving on license fees — and the absence of viruses on Linux helps avoid antivirus costs.
Thanks to their durability and low maintenance cost, why! computers are both an economic and ecological choice.
Freedom and simplicity
Ubuntu, based on GNU/Linux, is a free and open system that allows users to choose and customize their environment as they need. It's compatible with most hardware and accessories.
With preinstalled free software, all essential tasks can be done without additional costs. A large software library also gives easy access to thousands of open-source apps.
why! embraces this approach by offering flexible and accessible computers, supported by an active community and dedicated assistance.
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